Profile
Graduated in Business Management
Specialization: Commerce & Marketing
Graduation date: January 2025
Availability: Immediate
Strong background in sales, customer service, and after-sales advisory.
Experienced in client relationship management, communication, and sales follow-up.
Dynamic, motivated, and results-oriented professional aiming to contribute to company growth.
Professional Experience
-
Sales Representative – Cellulift
Period: October 2025 – Present
Location: Tangier, Morocco
• Prospect new leads (calls, visits, emails)
• Negotiate and close sales deals
• Build and manage a sales pipeline
• Maintain and grow existing client accounts
• Ensure professional after-sales follow-up -
After-Sales Service Advisor – SOPRIAM
Period: December 2024 – December 2024
Location: Tangier, Morocco
• Welcome and guide customers in after-sales service
• Register maintenance, repair, and warranty requests
• Coordinate between customers and technical workshop
• Monitor case progress and inform customers
• Contribute to customer satisfaction and loyalty -
Commercial & Marketer – Lifect (Online Store)
Period: February 2022 – January 2023
Location: Tangier, Morocco
• Customer service and online support
• Sales, promotions, and client retention
• Digital marketing campaigns
• Website and product management -
Sales Representative – Clothing Store
Period: January 2021 – March 2022
Location: Tangier, Morocco
• Welcome and advise customers
• Assist during fittings and product selection
• Maintain store organization and cleanliness
Education
-
Specialized Technician Diploma in Commerce & Marketing
Institution: OFPPT – Centre Mixte de Formation Professionnelle
Year: 2025
Location: Tangier, Morocco -
Bachelor in English Studies
Institution: Abdelmalek Essaadi University
Year: 2021
Location: Tetouan, Morocco -
Baccalaureate in Life & Earth Sciences
Year: 2017
Location: Tangier, Morocco
Core Skills
• Communication & Active Listening
• Leadership & Teamwork
• Customer Service Excellence
• Sales & Negotiation
• Organization & Time Management
• Creativity & Problem Solving
• Computer & Digital Skills
Languages
Arabic – Native
French – Fluent
English – Fluent
German – Basic
Interests
Swimming
Reading
Travelling
Learning new languages
Photography